FAQs

Digital Goods

If you purchase and download a digital file, for example a recording of a webinar, a workshop or an ebook, there are NO refunds. If you have a problem with a digital file that you have previously purchased and you have passed the download limit, contact This email address is being protected from spambots. You need JavaScript enabled to view it. and we will evaluate your situation on a case-by-case basis.

Courses and Workshops

Please be certain that you want the course for which you have enrolled.

Unless specifically stated, refunds are available up to one week prior to course/workshop start. In courses and workshops that allow immediate access, because students have access to all course resources, there are NO REFUNDS.

In general, personal charts are not used in the live portion of the class. However, you as a student may be asked to interpret your own chart as part of a written assignment and receive an evaluation or comments from your instructor.

The reasons personal charts are not often used or interpreted during the live session are:

Privacy – Natal charts and the work done in interpreting charts expose a great deal of private information. The live chats are recorded and all students in the class have access to it. Neither Kepler nor the student has any control over how that recording may be used outside of the classroom.

Ethical – Related to the privacy issues above, there are ethical issues inherent in reading a student’s chart in class. And, ethically, a faculty member should never do a consultation for a student's chart while that student is enrolled.

Pedagogical – When using an individual student’s chart for discussions or class exercises, it is inevitable that students focus more on the processes of their own chart than on what is happening in the class as a whole. In addition, it is far too easy to forget that the specific focus of the exercise is to maintain a critical eye toward the questions raised by any techniques being studied.

Students will certainly use multiple astrological charts in the classroom to examine and explain how charts have been used and interpreted historically through to the present, and the sociological and cultural issues involved. They will also explore how charts have been cast and interpreted by different astrological traditions.

Of course students can still ask questions in class related to their own charts. And, of course, students are welcome to share their charts with their fellow students and friends if they wish to at any time outside the classroom.